Portals Module
Digital transformation and demand for self service option from policy holders is forcing insurance industry to migrate to online ecosystems, by launching a universal digital platform to connect all constituents such as insurers, brokers, agents, policyholder, TPAs , garages, surveyors and many more making it, easy and quick to collaborate and conduct business between them. Beyontec is committed to opening as many channels as possible for insurers to stay connected with customers and business partners.
Module Highlights
Each feature of the module provides the specific functionality needed to support the business, the way you want to, giving you the independence and freedom needed to run the business . The in-built features enable you to adapt to market trends and requirements with greater speed and agility.
Multiple Channel Support
Revitalise existing business with online portals – for customers, brokers, agents, surveyors, garages, spare part stores, etc.
60 Seconds Quotes (Using OCR)
Makes the processes simple by automating the data entry using OCR technology and minimises the time and effort required in entering data for generating a quote.
Single Platform for
All Products
Beyontec portals help insurers expand their business activities on the web – providing access to the right information to the right user constituents, while empowering users to access information and transact in real-time.
Self-service Portals
The portal solutions offer unprecedented access to services and related information, which help in improving customer retention and experiences.
Automated Rating Engine
The comprehensive rating engine built in to the portals allows insurers to configure their own ratings rules across all products to arrive at the best premium rates.
Business Rule Engine
The intuitive business rules engine of the suite allows insurers to configure both simple and complex rules definition using business-like terms for specific business needs and to meet regulatory norms.
Dynamic Product Configuration
The product configuration engine, rating engine, and business rule engine enables insurers to create and launch new products faster and make them available on portals.
In-built Document Management System
Store all insured related documents in a centralised repository, while significantly reducing call times between policy handlers and claim handlers, with instant access to related information.
Premium Payment Integration
The portals are integrated with payment gateways whereby premium payments can be made using bank transfer, credit card or debit cards.
Online Policy Renewal
The portal facilitates secured access for the policyholder to make online renewal payments using their credit card or debit card.
Claims Notification
The customer portal is equipped with information on policies and will allow policyholders to file Claims FNOL and track the claim status in real-time. The notifications frequency can be set as desired.
Service Request
The customer can make service request using the portal which will reflect in the core system, in real-time, helping the insurer take immediate action and maintain the service SLAs.
Real-time Dashboard
The portals provide real-time information and data in visual and graphical formats for better comprehension by the portal users.
Customer Feedback
Real-time feedback can be captured from customers through the portals for improving the quality of service and for benchmarking.
